If you live in Gateshead:

The Newcastle & Gateshead Crisis Team is a team of experienced mental health staff offering assessment and home treatment for people aged 18 and over experiencing a mental health crisis. The team operates 24 hours a day, 7 days a week.  

**The crisis team does not provide an ’emergency’ service such as a 999 response**

The Crisis Team – Call:  0191 814 8899, free phone on 0800 652 2863

Text line for deaf and other communication difficulties 0191 +447919228548

or visit NTW - Crisis Resolution Home Treatment Team

Please be aware if you have a Durham postcode and need to access Crisis’s services, you should call the Durham and Darlington Immediate Response Team on 08000 516 171.

If you live in South Tyneside:

The Initial Response Service (IRS) is a team of experienced mental health staff offering assessment and home treatment for people aged 18 and over experiencing a mental health crisis. The team operates 24 hours a day, 7 days a week.  

**The crisis team does not provide an ’emergency’ service such as a 999 response**

The Crisis Team – Call: free phone 0800 652 2867 or visit: www.cntw.nhs.uk

If you live in Sunderland:

Children and Young People’s Service (CYPS) 0191 566 5500

Children and Young people’s Intensive Community Treatment Service (ICTS) 0191 520 5560

Childline - 0800 1111

NHS Helpline 111

Kooth -  www.kooth.com