Local Support
- Initial Response Service (Formerly Crisis Team)
- The Initial Response Service supports people to access the right to help to resolve their current difficulties. They provide practical advice, emotional support from qualified nursing staff and when appropriate, routing to the right service.
- Anyone who lives in South of Tyne and Wearside who has a known mental health problem and is in need of urgent help and support can contact the Initial Response Service.
- Website: https://
www. cntw.nhs.uk/ services/ initial-response-team-south-tyne/ - 24 hour referral phone line: 0800 6522 867
- For deaf service users please text 07889 036 280 and a member of the team will respond as soon as possible.
- Email: irs
@cntw.nhs.uk
- Escape Interventions
- Counselling services to young people aged 4-25 years, and their parents/carers.
- Website: https:/
/ www. escapeintervention.org.uk/ - Text: 07599 307481
- Phone: 0191 4276353 or 07599 307481
- Email: info
@escapeintervention.org.uk - Address: Escape Intervention Services Ltd, 3 Waverley, Market Dock, Long Row, South Shields, Tyne and Wear, NE33 1LE
Useful Websites
- Kooth
- Kooth is a free, safe, and anonymous online platform where young people can access mental health support whenever they need it.
- Website: https:/
/ www. kooth.com/ - Frequently asked questions for parents and carers
- YoungMinds
- Advice and guidance on children and young people’s mental health, for parents/carers, professionals and young people.
- Website: https:/
/ www. youngminds.org.uk/ - Parents helpline: 0808 802 5544 or via their webchat service.
- Shout
- Shout is the UK's first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope.
- Website: https:/
/ giveusashout.org/ - To start a conversation, text the word ‘Shout’ to 85258.
- Samaritans
- Provides emotional support to anyone in emotional distress, struggling to cope or at risk of suicide throughout the United Kingdom and Ireland.
- Website: https:/
/ www. samaritans.org/ - 24 hour free helpline: 116 123
- Email: jo@samaritans.org
-
If you don’t have easy access to a computer or telephone, or just don’t like email or talking on the phone, you can write to them for free here: Freepost SAMARITANS LETTERS