Find out more about young people's experiences here at Sunderland Community Children and Young People's Mental health service:

What parent/carers have to say:

 

"I feel listened to, understood and very supported with the concerns I have about my son, the sessions are extremely helpful for me and the advice is invaluable for us as a family, I have received lots of practical and emotional support"

"Delivery of course professional but personal too. I felt seen, heard and recognised Practised methods/solutions each week after we had learned them I cannot praise the trainers  enough"

"My son had regular appointments with the same person which meant it was consistent so he was able to feel comfortable to talk openly, She comes across very friendly and approachable"

"Having personal hurdles myself she has kept us all on track. She always has the time, her patience is refreshing, her personal presence also makes me and my family feel instantly at ease"

"I’ve been a special needs teacher for 15 years and have never come across a professional who is more suited to the role than xxxxx. He’s knowledgeable, caring, committed and from the moment I met him I knew he’d be able to help xxxxx. The rapport he instantly built with both me and my child set us up for success and gave me confidence that there was hope to help her feel happier. He’s a credit to your department and a very special man. I will be forever grateful for what he has done for our family"

 

What our young people say:

"I love coming here, I can't wait to come and see xxxx"

"Xxxx was very nice to me and understood me"

"It helped me a lot to talk to other people"

"I liked xxxx he made me feel listened to and heard"

"I was anxious to come but it was the best thing I did"